SHIPPING & DELIVERY

Shipping fees are non-refundable

All orders are shipped in the order they are received

Shipping hours are: Monday–Friday, 9am–5pm CST

We primarily use USPS or UPS to ship our orders. FedEx is available under certain circumstances. You must contact Manual for any special requests

The shipping rate is calculated by weight of the product and the delivery address

You will be sent a tracking number when your shipping label prints, please allow up to 12 hours for tracking information to be updated. Note: Orders shipped 1st class USPS will not have a tracking number

Once your order leaves Manual, it is out of our control. For questions and concerns about shipping, please contact the carrier

Manual will not be responsible for any items lost during shipping, but email us and we will make it right.

RETURNS & REPLACEMENTS

Merchandise that has been used or altered will not be accepted for return or exchange

Returns and exchanges will be accepted within 30 days of the delivery confirmation date. If there is a price difference you will be contacted for your payment information

All returns packages should be insured. There will be no refunds on items damaged in shipping. You must file a claim with the carrier

We do not reimburse shipping costs

Your account will be refunded within 3–10 days of receipt of your item

Coffeemaker Nº2

Tea Maker Nº1

Bar Blade

Manual is

A design studio that creates products that celebrate food & drink.

Just a pinch

Boro Mugs

All Purpose

Brewing with MCM

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